Multilingual AI Ops for Trading Company
How a HK import/export company automated 200+ daily emails across 4 languages and cut data entry time by 80%.
Client Overview
Client Type
HK import/export trading company (20 staff)
Hardware
Mac mini M4 · 32GB unified memory · 512GB SSD
Challenge
Multilingual emails, manual data entry, compliance doc review
Result
80% less data entry, automated classification, real-time translation
The Challenge
Drowning in multilingual operations
The company receives over 200 emails daily from suppliers and buyers across China, Japan, Korea, and English-speaking markets. Staff spent hours manually classifying emails, extracting order details, and entering data into their ERP system.
Voice notes from warehouse staff and factory visits needed manual transcription. Compliance documents in multiple languages required tedious review. The operational overhead was consuming more than half of each working day.
The Solution
AI-powered multilingual operations
We configured a Mac mini M4 with n8n workflow automation and Qwen (a Chinese-optimised LLM) running on Ollama. Emails are automatically classified, translated, and processed. Voice notes are transcribed by Whisper and fed into the same pipeline.
- Automated email classification and priority sorting
- Real-time translation across Chinese, Japanese, Korean, English
- Voice note transcription via Whisper for field staff
- n8n workflows for order extraction and ERP data entry
Results
Measurable impact
Our team handles 200+ emails daily across 4 languages. The AI sorts, translates, and drafts replies automatically.
— Operations Manager, HK Import/Export Trading CompanyTech Stack
Tools powering this solution
Ollama (Qwen)
Chinese-optimised LLM for multilingual text processing
n8n Workflows
Automated email classification, extraction, and ERP integration
Whisper
Voice note transcription for warehouse and field staff
Open WebUI
Team chat interface for ad-hoc translation and queries
Hardware Used